Privacy Policy

1. Information We Collect

We collect information that you provide directly to us:

• Account information (email address, password)
• Financial data uploaded to our platform
• Usage data & analytics related to your interaction with our services

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process and analyze financial data
• Communicate with you about our services
• Protect against fraud, unauthorized access and misuse

3. Data Security

We implement appropriate security measures to protect your data:

• Encryption of data in transit and at rest
• Regular security assessments
• Limited employee access to sensitive data

However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your information:

• For as long as your account is active or as necessary to provide services
• In accordance with legal, regulatory, and compliance requirements

You may request deletion of your data at any time, but certain data may be retained as required by law or for business continuity.

5. Your Rights

You have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Request deletion of your data (subject to legal retention requirements)
• Export your data

6. Third-Party Services

We use third-party service providers to support our platform, including for:

• Authentication and data storage
• Analytics and performance tracking

These third parties process your data in accordance with their own privacy policies, and we are not responsible for their security practices.

7. Contact Us

For privacy-related questions:

• Email us at: support@provafi.com